Your personal Access Code will be sent upon receipt of the registration full payment.
Approximately one week before the Conference you will receive the Confirmation Letter with your personal Access Code.
This document will be the only one valid to access the Virtual Conference. Any other document sent before will be replaced by the last one sent.
All the registrations with pending amounts will be cancelled if the proof of the bank is not attached in a short period of time.

Individual Access Code Name Changes (Substitution of Registration)
An administrative fee of 35 EUR per Access Code will be charged for an Access Code name change after August 30, 2021. Written permission from the original participant will be required, along with full contact details of the substitution. The Access Code is Personal and non-transferable.

Individual Cancellation & Refund Policies
Notification of cancellation and refund requests must be submitted in writing by e-mail to registration@iof-regional.org before May 31^st, 2021: 50% reimbursement.

The impossibility to present, if required, a valid Covid-19 Sanitary Pass to enter the event, will not be considered as an acceptable reason to cancel the participation.

No refunds will be given for cancellations and/or modifications received after May 31st, 2021 in any case. In case of duplicity no reimbursement will be possible so please check it before.

Lost Badge / Forgotten Badge
Access will not be permitted without an Access Code. In case of a lost or forgotten Access Code, an administrative fee of 35 EUR will be charged for the resent of the Access Code in any case after verification of identification (passport, driving license or other recognized identification paper).

The Conference organizer International Osteoporosis Foundation (IOF), its official appointed agencies for Registrations and the Conference Secretariat (HUMACOM SRL) and any suppliers, representatives or agents linked to the organization of the Conference shall not be held liable by any person for any injury, damage, theft, loss, medical problem or inconvenience which may be suffered by any person while traveling to or from, or during such person’s presence in connection with this Conference. Participants are advised to purchase their own insurance against any such occurrences.

In case of force majeure, the Conference organizer have the right to alter or cancel the Conference without prior notice, however a notice of the occurrence shall be given by the International Osteoporosis Foundation as soon as reasonably possible. Force majeure shall mean any circumstance beyond the reasonable control of the International Osteoporosis Foundation which prevents or impedes the holding of the Conference, including, but not limited to, government action, war or hostilities, riot or civil commotion, plague or other epidemic such as SARS, bird flu, etc., earthquake, flood, hurricane, cyclone, fire or other natural physical disaster, explosion, accident or breakdown, strike, lack of the usual means of transportation or terrorism or due to events which are not attributable to wrongful intent or gross negligence of the International Osteoporosis Foundation. The International Osteoporosis Foundation shall not be liable for any direct or indirect, incidental or consequential damages, losses, expenditures or any other inconveniences or costs caused by such modification or cancellation of the Conference. Furthermore, registration fees will not be reimbursed by the International Osteoporosis Foundation.

All reasonable endeavours will be made to hold the Conference and to present its programme as scheduled under circumstances which assure the comfort and safety of all participants. However, the International Osteoporosis Foundation reserves the right to modify the programme, unilaterally and without notice. Neither the International Osteoporosis Foundation nor their officers, directors, employees, representatives or agents, shall be held liable by any person as a result of the cancellation of the Conference or any of the arrangements, programmes or plans connected therewith, or for any injury, damage or inconvenience which may be suffered by any person while traveling to or from, or during such person’s presence in connection with this Conference. Participants are advised to purchase their own insurance against any such occurrences. Any litigation stemming from the above contract will be tried in Switzerland where the Swiss law is exclusively applicable.